They may have upgraded the average skill set of software teams in a way we have not seen before. So why does software keep getting worse across the board? A few examples from last week alone: My banking app requires, on average, three FaceID logins before the 3D Secure confirmation view appears. I opened Slack on macOS, the icon kept bouncing in the dock for a few seconds. I got impatient, switched to Ghostty, and started typing. Just then, the Slack window appeared, stole focus from Ghostty and the git pull command was sent to the group chat. My LG fridge started making weird sounds, so I tried to file a warranty claim, through a multi-step form with countless fields. It failed with a submission…